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Email Message Synced Event

This table has 1 row per email message and per org id. Each row contains instances of email-message and email-participant.

ColumnTypeDefinitionSample Value(s)Sample Use
BENTOVarcharA collection of machines that power the Outreach app. Orgs live inside these.This may distinguish orgs that are in different data centers.
CREATED_ATTimestamp_NTZThe time this email record was first created in Outreach.
DML_ATTimestamp_NTZA datetime (local to server) in which the row was last modified. dml_at can be used to identify updated and new records, but as tables may not see changed records every day, it is not authoritative on when the table was last synced. 2019-01-01 12:14:01:10Where dml_at::date >= current_date-7 This will return all rows modified in the last 7 days.
DML_TYPEVarcharThe type of manipulation that last occurred to a row.'update', 'delete', 'insert', 'backfill', 'backfill-delete'Where dml_type <> 'delete' Excludes deleted rows.
IDVarcharRepresents an individual row of data in a table. Fields in other tables that match to this ID will be called thisTable_id.Count(1), count(id), and count(distinct id) are equivalent in a table without joins or groupings for a given bento & o_id.
IS_DELETED_IN_APPBooleanIs the latest dml_type "delete" or "backfill-delete".Where is_deleted_in_app = false Only keeps undeleted rows.
MESSAGEVariantJSON Object containing the email message data synced from the mailbox. Contains email-message-participant and email-message objects
MAILBOX_EMAIL_HASHVarcharThe hashed associated email address of a mailbox.
O_IDVarcharOrganization ID, also called instance ID. This is the ID for your unique Outreach account.Most commonly used on joins alongside other primary keys. where a.o_id = b.o_id and a.id = b.a_id
SURROGATE_IDVarcharAn md5 hash of bento, o_id and ID for a table.This can be used to get distinct counts of records if an account has more than 1 org instance. Two orgs will both have a prospect with ID of "1" but each will have a different surrogate ID.
UPDATED_ATTimestamp_NTZThe UTC datetime for the last time this record was updated.2019-01-01 20:14:01:10Almost equivalent to dml_at (but adjusted for time zones), but doesn't include record creation or deletion.

Email Message

This object is contained once per Email Message Synced Event and is stored in JSON format in the MESSAGE field. Each Email Message contains instances of Email Message Participant.

ColumnTypeDefinitionSample Value(s)Sample Use
IDVarcharThis is the message ID (various by mailbox provider) of this mailing.
DATETimestamp_NTZA datetime (local to server) in which the row was last modified. date can be used to identify updated and new records, but as tables may not see changed records every day, it is not authoritative on when the table was last synced.2019-01-01 12:14:01:10Where date::date >= current_date-7 This will return all rows modified in the last 7 days.
DIRECTIONVarcharA string describing the direction type.'EMAIL_MESSAGE_DIRECTION_UNKNOWN', 'DIRECTION_OUTBOUND', 'DIRECTION_INBOUND'
FROMVariantThis is the email participant associated with `from` email message field.
TOArrayThis is a list of email participants associated with `to` email participants.
REPLY_TOVariantThis is a email participant associated with the `reply_to` email participant.
CCArrayThis is a list of email participants associated with carbon copy email participants.
BCCArrayThis is a list of email participants associated with blind carbon copy email participants.

Email Message Participant

This object is stored in JSON format within the MESSAGE field and is referenced by the Email Message FROM, TO, REPLY_TO, CC, and BCC fields.

ColumnTypeDefinitionSample Value(s)Sample Use
EMAILVarcharthe email of the email message participant.
EMAIL_HASHVarcharthe hashed email of the participant.
NAMEVarcharthe name of the participant.
TYPEVarcharA string describing the participant type.'UNRESOLVED', 'USER', 'PROSPECT'
PROSPECT_IDVarcharthe id of the participant if the participant is a prospect.this will be null for non prospect participants. maps to prospects table.
USER_IDVarcharthe id of the participant if the participant is an outreach user.this will be null for non outreach user participants. maps to users table.